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Leadership and direction provide a solid foundation to ....

posted Aug 6, 2010, 2:27 PM by Unknown user
Leadership and direction provide a solid foundation to build a successful business.  This past week I read an article in the newspaper that encouraged management to be on the same page and have clear direction for their employees.  Without this foundation everything suffers,  especially your customers experience.  I love the quote by Peter Druker, "Much of what we call management consists of making it difficult for people to work."  This all too often has been my experience with my work.  This quote can and does apply to information systems.  To avoid these issues, careful planning and direction must be set to determine what needs to be done to make things simpler.  Simpler will help you and your staff make your customers experience delightful.
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